Frequently asked questions
Plans, billing, sign-in and how the photo sheets work.
Who is PhotoPro360 for?
Contractors, building consultants, inspectors, adjusters and anyone else who sends photo documentation to a client, a carrier or a court. If you have ever pasted photos into Word to make a report, it is for you.
What does the free plan include?
One photo sheet with up to 50 photos, with a PhotoPro360 watermark. No card is needed to start.
Is there a free trial of the paid plans?
Yes. Every paid plan starts with a 14-day free trial.
How do I upgrade or cancel?
From your Account page. Upgrades go through Stripe checkout, and the billing portal on the same page lets you change your card, download invoices or cancel. Access continues to the end of the billing period.
What does the PDF look like?
Your logo and company details in the header, the project details under it, one, two or four photos per page with your captions, sequential photo numbers and page numbers. See a sample sheet.
Can I edit a report after I generate it?
Yes. Change the photos, captions or order, then generate the PDF again. The new file reflects every change.
Does it work on a phone?
Yes. PhotoPro360 runs in Safari and Chrome on a phone, so you can upload photos from the field.
How do I sign in?
With Google, with a sign-in link sent to your email, or with a password.
Who can see my photos?
Only you and the people you choose to share a project with. We do not sell or share your data.
How do I get help?
Email info@photopro360.ai. We answer on weekdays, usually within one business day.