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Terms of Service

Last updated October 3, 2026.

1. Agreement to terms

By accessing or using PhotoPro360 (the "Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Description of the service

PhotoPro360 is a web-based platform for creating photo reports. Users upload photos, add captions and generate PDF documents with their branding.

3. User accounts

  • You must provide accurate, current information when registering.
  • You are responsible for keeping your sign-in method secure.
  • You are responsible for all activity under your account.
  • Tell us immediately if you notice any unauthorized access.

4. Acceptable use

You agree not to:

  • Upload illegal, offensive or infringing content
  • Use the Service to harass, abuse or harm others
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Use automated tools to scrape or extract data
  • Interfere with the Service's operation or security
  • Resell or redistribute the Service without authorization

5. Content ownership and license

  • Your content: you keep all rights to the photos and data you upload. You grant us a limited license to store, process and display your content only to provide the Service.
  • Our content: the Service's design, features and code are owned by Edgewater Media LLC. You may not copy, modify or reverse-engineer the Service.

6. Your photos

To keep reports fast and a manageable size, photos are processed when you upload them:

  • Your device resizes each photo to at most 1920 pixels on its longest side and saves it as a JPEG before uploading it. iPhone HEIC photos are converted to JPEG.
  • We keep that copy, and make a second copy at most 1024 pixels on its longest side. The second copy is what the app and your PDF reports show.
  • Resizing removes the metadata a camera embeds, including GPS location. Where a photo records the date and time it was taken, we read that before resizing and store it with the photo.
  • We do not keep the original file you selected. Keep your originals wherever you took or stored them.

PhotoPro360 is a tool for building reports, not an evidence archive. You are responsible for keeping your original photos and your reports for as long as your own legal, contractual or regulatory obligations require.

7. Payment and billing

  • Free plan: 1 photo sheet, up to 50 photos, watermarked PDFs.
  • Paid plans are billed monthly by card through Stripe and start with a 14-day free trial.
  • Cancellation: you may cancel at any time from your Account page; access continues until the end of the billing period.
  • Price changes: we will notify you 30 days before any price increase.

8. Refunds

First-time subscribers may request a full refund within 14 days of their first paid charge by emailing info@photopro360.ai. The full Refund Policy explains cancellations, renewals and failed payments.

9. Data and privacy

Your use of the Service is also governed by our Privacy Policy. We do not sell or share your data with third parties for marketing.

10. Service availability and backups

  • We aim for high availability but do not guarantee uninterrupted access.
  • We may perform maintenance, with advance notice when possible.
  • We keep an encrypted backup of stored photos and data with a second provider, updated at least daily. It exists to recover the Service, and is not a substitute for your own copies.
  • You should keep your own copies of reports you depend on.

11. Termination and data deletion

  • You may close your account at any time by contacting us.
  • We may suspend or terminate accounts that violate these Terms.
  • Archived projects can be restored for 30 days, after which they and their photos are deleted.
  • When a paid plan or trial ends, projects beyond the free plan's limits are kept for 90 days so you can resume or download your reports, and may then be deleted. We email you before deleting anything.
  • After an account is closed its data is deleted within 90 days, or immediately on request.
  • Data under a legal hold or preservation request is kept until the hold ends. See Legal requests in the Privacy Policy.

12. Limitation of liability

To the maximum extent permitted by law:

  • The Service is provided "as is" without warranties of any kind.
  • We are not liable for indirect, incidental or consequential damages.
  • Our total liability to you will not exceed the amount you paid us in the past 12 months.

13. Indemnification

You agree to indemnify and hold harmless Edgewater Media LLC from any claims, damages or expenses arising from your use of the Service or your violation of these Terms.

14. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Disputes will be resolved in the courts of Brevard County, Florida.

15. Changes to these terms

We may update these Terms from time to time. Continued use of the Service after a change means you accept it. Material changes will be sent by email.

16. Contact

Questions about these Terms: info@photopro360.ai. PhotoPro360 is operated by Edgewater Media LLC, a Florida limited liability company.